Important information - Coronavirus COVID-19
The Coronavirus crisis is taking new turns as French Prime Minister just took new actions. These new actions imply keeping only food shops and pharmacies open.
As consequences what Sneakers Heat should do to protect the health and well-being of our customers and team, to limit the spread of COVID-19 in the wider community ?
To close our office until further notice.
Starting Monday, all of Sneakers Heat's team were asked to work from home. Why ? The health of our team is our main concern. Over the past two days, we have successfully conducted a remote work test for all of our team. As we have demonstrated our ability to function effectively without needing to be in the office, we see no reason to put our team at additional risk of contracting this virus due to the need to travel to work or to go from work.
It is difficult to predict how long this will last or how the virus will develop, but we will continue to monitor the situation and do our best to send you updates regularly.
Our team is always available on the usual communication channels.
For our customers, this will have an impact on delivery times. Since we do not know how long these new measures will last, we expect 2 to 4 weeks before all orders placed since March 7, 2020 are shipped.
This policy will be in place until further notice. We will monitor the situation and communicate changes to these guidelines if necessary. However, we expect it to be the "new normal" for several weeks.
Once again, we appreciate your patience and understanding as we try to manage the situation and take responsible action. As always, if you have any questions, please don't hesitate to contact us.